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Leather Care
We sell a wide variety of leather products, with different hides, grains and texture. For care and maintenance tips,
check which kind of leather upholstery you have and follow the tips below:
Pure Aniline Dye Leather Care
Protected Leather (Semi-Aniline) Care
Nubuck Leather Care
Wax Oil/Pull-up Leather Care
Stainsafe™ Leather Care Products
5 Year Leather Care Plan
Pure Aniline Dye Leather Care
Aniline dye leather has varied shades for a natural look.
They are soft and natural feeling, and show all bites, scars and grain variations.
Care and Maintenance:
- Routinely wipe with a damp sponge or vacuum with a soft brush attachment.
- Keep out of any direct sunlight as pure aniline dye leather is susceptible to sun fade.
- Keep at a minimum of 12" away from direct heat sources.
- Blot liquid spills with a clean, dry cloth.
- Food spills should be removed with a damp cloth or sponge.
- Periodically use Leather Master soft cleaner followed by Leather Master
protection cream (3-4 times per year).
- Revitalize with Leather Vital from Leather Master 1-2 times per year.
Moderate Cleanability.
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Protected Leather (Semi-Aniline) Care
Protected leathers have a consistent color and show some natural characteristics, such
as scars and grain variations. They are available in a wide variety of colors and the
repellent lacquer coating can be cleaned easily.
Care and Maintenance:
- Routinely wipe with a damp sponge and/or dust with a clean cloth.
- Keep the leather upholstery at least 12" away from direct heat sources to
avoid cracking and peeling.
- Blot liquid spills with a clean, dry cloth.
- Remove sticky food residue with a damp sponge.
- Periodically use Leather Master soft cleaner followed by Leather Master protection cream (3-4 times per year).
- This type of leather has some fade resistance. However, it is vulnerable to cracking and peeling from ultraviolet rays.
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Nubuck Leather Care
Nubuck leathers often have shade variations due to the aniline dyes. The buffed grain
feels like fabric. These leathers show natural characteristics, such as scars, bites
and grain variations. It is difficult to clean oil-based stains.
Care and Maintenance
- Vacuum weekly to remove airborne particles.
- Avoid direct sunlight, as this leather has no fade resistance.
- Keep 12" away from direct heat sources.
- Use Leather Master nubuck cloth routinely, or depending on use. The
nubuck cloth will remove any soil and keep up the nap or sueded
effect.
- Periodically use Leather Master nubuck spray to help repel liquids.
- Blot excess liquids with a dry cloth. Wash areas with Leather Master nubuck or soft cleaner.
- Let area air dry or blow dry with medium heat from a hair dryer. Brush with nubuck cloth.
- If oil absorbs into the leather, apply cornstarch by rubbing it in
with a finger. Let it sit for 4-6 hours. Vacuum excess powder,
then wash with nubuck cleaner. Dry and brush.
The Nubuck cloth will remove any soil in turn with keeping up with the nap or sueded effect.
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Wax Oil/Pull-up Leather Care
These leathers are top-coated with wax. The shade varies for a rich, warm look, beautifying
with age. Scars and marks can show dramatically, and crackle or distressed looks can occur
with use. Each piece takes on its own characteristics.
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Care and Maintenance
- Routinely wash with a damp sponge or cloth.
- Avoid direct sunlight. Pure anilines with wax topcoats are susceptible to sun fade.
- Keep at least 12" from direct heat sources.
- Periodically clean with Leather Master soft cleaner followed by Leather
Master protection cream (3 - 4 times per year).
- Most minor scratches can be removed with hair dryer heat and massage.
- Revitalize with Leather Master Oleosa. This can also be used to remove
heavier scratches and marks. Apply and allow to air dry once a year.
- Use Leather Master Waxon after Oleosa to renew the wax feel and look.
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Stainsafe™ Leather Care Products
LEATHER MASTER SOFT CLEANER (with cleaning cloth): will clean most soiling and water-based stains.
LEATHER MASTER PROTECTION CREAM: a water-based protector for all leather types except nubuck.
LEATHER VITAL: specially formulated for the care and revitalization of all types of leather,
except suede and nubuck. It replenishes the natural moisture of the leather, promoting suppleness.
Older and stiff leather will get back to its natural feel. Leather Vital eliminates the
"squeak" associated with pigmented leather on motion furniture.
WAXON: is formulated for the special needs of waxed leather. Wax is applied to the
surface to achieve a particular feel or effect. Waxon replenishes the wax as it wears off.
OLEOSA: is formulated for Oil Pull Up Leathers. It contains the same fat liquoring properties
used in the tanning process to provide its unique feel and striking effect. Removes surface
scratches.
INK LIFTER: Removes ink, lipstick and pen from protected leathers.
CLEANING CLOTH: A safe cleaner for nubuck or suede upholstery, garments, handbags or shoes.
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5 Year Leather Care Plan
Obligations of Service Provider:
Stainsafe™ agrees to provide the service for coverage on your leather/vinylupholstery herein
stated during five years from the date of delivery of the item(s)described on this certificate.
If within the five years after delivery, an item becomes accidentally stained or damaged during
normal residential use and you cannot remove the stain or repair the item yourself following
the procedures recommended, Stainsafe, under the coverage terms listed below will remove the
stain or repair the damage at no cost to you. If the stain or damage cannot be removed or
repaired so as to return the item to its preexisting condition, Stainsafe will, at its
sole option, replace the affected portion or the complete item. Replacement items will
be the same as or similar to the original item purchased, provided the price of the
replacement does not exceed the original purchase price.
Obligations of Customer:
Customer failure to maintain items in accordance with the manufacturer 's guidelines
will void Stainsafe's obligations under this agreement.
General Obligation of Service Provider:
Stainsafe will provide the services and/or parts that may be necessary for the
duration of the service contract without additional charges to the original
purchaser for the coverage listed on this certificate.
Key Terms/Definitions:
The customer(s) shown on the sales receipt for this agreement is/are the only person(s) eligible for coverage under this agreement. Any controversy or claim for damages arising out of, or relating to this Protection Plan or breach thereof, shall be settled by arbitration administered by American Arbitration Association, in accordance with it's Commercial Arbitration rules, and judgment an the award rendered by the arbitration, may be entered in any court having jurisdiction thereof. Insurance coverage's by Lloyds of London and administered by Stainsafe, Inc., financially guaranteed by Global Partners Warranty Serviced, Ltd. Stainsafe, Inc., is the entity that is financially and legally obligated to perform the service specified in this agreement.
Length of Coverage:
Five years from date of delivery.
To Obtain Service:
Owner must report incident to Stainsafe within (5) days of the date the stain or damage occurs.
Service Procedures:
Service may include any or all of the following:
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Stainsafe will provide free professional stain removal or repair advice to aid inimmediate repair or cleaning. |
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If damage or stain persists, Stainsafe will have the item serviced by a professional technician at no charge in customer's home. |
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If the technician determines repairs must be made off-site, the item will be removed at no cost to the customer. |
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If the technician cannot remove the stain or repair the item, Stainsafe will replace the affected area. If the affected item cannot be replaced, the customer can select a new replacement piece equal in value to the original purchase price of the damaged item. Repair or replacement is limited to the affected item only.Stainsafe is not responsible for dye lot variations or manufacturers discontinuation. |
COVERAGE: Upholstered Leather Furniture
- Household food and beverage product stains.
- Human and pet bodily fluids.
- Ballpoint pen ink.
- Cracking and peeling of leather finish.
- Color transfer such as newsprint and blue jeans (type A & P leather only).
- Perspiration and body or hair oils (type A & P leather only).
- Rips, tears, burns and punctures.
Exclusions:
Damage caused by failure to comply with the manufacturer's instructions for cleaning and use.
Willful abuse or misuse of the covered product. Normal soiling, wear and tear.
Buildup of perspiration and body or hair oils. Fading, soiling or damage caused
by animals (other than bodily fluids). Furniture sold "as is." Costs or damages
from repairs/cleaning carried out by anyone other than authorized agents of
Stainsafe. Natural characteristics that cause appearance variations. Stains
caused by non-approved cleaners. Split grain leather in seating areas. Loss
of use of the covered product while in transit, storage, commercial use or
rental. Stains or damage caused by dyes, caustic solutions, paints or bleaches.
Damage caused by fraud, intentional acts, war or hostilities of any kind if arising
from illegal activity. Damage caused by acts of nature. Anything not specifically
mentioned as covered.This agreement is not renewable, or transferable. The owner
shall reasonably cooperate with Stainsafe in its efforts to perform its obligations
under this agreement. "Any provision contained herein which is found to be contrary
to state or local law shall be deemed null and void; however, the remaining
provisions shall continue in full force and effect."
Call toll-free within 5 days of occurrence
(866) 225-2196
E - mail Customer Service claims@warrantyservice.com
Toll-free fax (800) 426-4571
Stainsafe™, Inc.,354 Hiatt Drive, Palm Beach Gardens, FL33418,is the entity that is
financially and legally obligated to perform the service specified in this agreement.
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